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Shipping & Returns

Shipping Policy

Shipping is free for all customers, irrespective of their location.

Shipping to customers located in Delhi NCR

Orders received by 2 pm will be shipped the same day to customers in Delhi NCR (Sundays excluded).

Shipping to customers located outside Delhi NCR

Orders will be shipped the next day through reputed courier services such as BlueDart, Delhivery, DTDC etc. A tracking link will be shared with you at the time of booking the shipment directly by the courier partner. We ship to select locations within India, and most shipments should reach within a period of 2-8 business days from despatch.

Return & Exchange Policy

No return of used items
We will NOT accept returns for used items. Items must be returned to us in their original packaging and in original condition.

Items damaged in transit
Please email or WhatsApp us photos of items damaged in transit. Please do not attempt to power on the unit if you feel there's damage. We will NOT accept units with open/unsealed filters. Items damaged in transit will be exchanged by us with new items. Or you may seek a refund for your order.

How to return an item
Just email us at hello@ganeshsales.com mentioning your order number and reasons for your return. We will arrange for a reverse pick-up from your location. Once we receive the items we will initiate the refund.

 

Returns are time-bound
A request to return an item must be made within 3 days of when the item(s) was delivered to you. 

Refunds for returns
Will be processed via the original form of payment. If your credit card used for the purchase has expired or is invalid, we will process the refund in the name of the buyer via an electronic bank transfer.

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